Amazon Ops Specialist

Full-time

Onsite

Hanoi

Amazon Ops Specialist

We're looking for an Amazon Ops Specialist to run the back-end operations that keep our Amazon business running smoothly. You'll keep accounts healthy, catalogs organized, inventory under control, and data ready - giving the team the foundation to make faster decisions, launch products smoothly, and scale our brands.

Apply Now

Application Form

• https://forms.gle/v5bgBE2qiE8oUEb66

You can apply through the “Apply Now” button or by filling out the Application Form.

Monthly Salary Range

8,000,000 – 13,000,000 VND/month (Gross)

What You’ll Do

Account Health & Compliance (30%)

-

• Monitor account health: Track performance notifications, refunds, and Voice of the Customer, and resolve issues through Seller Support.

-

• Manage compliance: Maintain account verification, Brand Registry, and product compliance documentation.

Catalog & Marketplace Operations (30%)

-

• Manage listings: Create, optimize, and maintain listings, upload flat files, resolve suppressed or stranded listings, and manage variations across marketplaces.

-

• Manage pricing & promotions: Monitor pricing and Buy Box performance, resolve pricing issues, and launch coupons and deals.

Inventory & Business Performance (30%)

-

• Manage inventory: Monitor stock levels, identify restock risks, and handle unsellable inventory and removals.

-

• Monitor market performance: Track competitor activity, identify opportunities, and support A/B testing by setting up experiments and monitoring results.

Reporting & Process Improvement (10%)

-

• Prepare operational reports: Maintain daily, weekly, and monthly reports across sales, revenue, PPC, and account performance to support business decisions.

-

• Maintain SOPs: Create and update standard operating procedures as processes and marketplaces evolve.

Who We’re Looking For

-

• Open to fresh graduates / junior candidates with a strong willingness to learn.

-

• Proficiency in English is required (equivalent to IELTS 6.5+ or TOEIC 800+)

-

• Experience with Amazon Seller Central, account management, or eCommerce operations is a plus

-

• Comfortable working with data and using Google Sheets / Excel.

-

• Reliable and accountable, you take ownership and deliver work on time.

-

• Honest and transparent in your communication.

What We Can Offer

-

• Hands-on training & experience in Amazon operations and eCommerce.

-

• Exposure to international clients across the US, UK, and EU.

-

• Attractive lunch & transport allowance package

-

• Working equipment provided

-

• Pantry with snacks and coffee, always ready

-

• Annual company retreats, plus regular team bonding

-

• 12 days annual leave, plus public holidays

-

• Health, Social and Unemployment insurance

Working Schedule

-

• Probation Schedule: 9:00 AM – 6:00 PM, Monday - Friday (on-site)

-

• Official Schedule: 9:00 AM – 6:00 PM, Monday - Saturday (on-site)

-

• Probation Period: 2 months

Working Location

Lac Long Quan, Tay Ho, Ha Noi

Hiring Process at TurnKey FBA

• Phone screening
• Culture-fit interview (on-site)
• Technical test + Competency interview (on-site)
• Offer and onboarding

Seniority level: Not Applicable

Employment type: Full-time

Industries: Business Consulting and Services