Việc làm › CÔNG TY TNHH UNIVERSAL SELARAS VIỆT NAM
E-Commerce Associate Manager
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MAP Vietnam was established in 2016 remarked by first foot print of grand opening Zara Fashion store in Vietnam. We are leading distributor for top trusted fashion brands of Inditex Corporation including Zara and many others.
Zara is one of the largest international fashion companies. It belongs to Inditex, one of the world’s largest distribution groups. The customer is at the heart of our unique business model, which includes design, production, distribution and sales through our extensive retail network.
WELCOME TO MITRA ADIPERKASA
Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,200 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 26,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands.
- WHO ARE WE?
- From a small company of 40 stores in 1995, into the leading retailer in Indonesia. Over the years, MAP has introduced many exciting retail experiences. Trends are set, records are broken, and too many milestones to count.
- WHY WORK HERE?
- For this, we have our stellar workforce of over 23,000 employees to thank for 20 years of retail excellence. Along the way, discover more interesting and colorful insights from the testimonies and stories garnered from our staff to our senior management during their own journey with MAP Brilliant people, amazing culture, and the chance to deliver an exciting retail experience to the hundreds of millions of people across Indonesia. Learn what MAP is made of!
http://www.map.co.id/about-us/
Mô tả công việc & yêu cầu
Mô tả công việc
JOB OVERVIEW
To drive the growth and optimization of the Company's online retail operations, overseeing the strategic direction of e-commerce platforms and marketplace channels in Vietnam. This role ensures seamless customer experience and strong commercial performance across all digital channels, and plays a critical part in the Company's digital transformation strategy.
RESPONSIBILITIES
- Own and deliver online sales, revenue, and profitability targets across all digital channels.
- Drive growth through increased traffic, conversion, customer acquisition, and retention.
- Develop and execute e-commerce strategies, business plans, and growth initiatives.
- Manage and grow relationships with key marketplace partners and affiliate networks.
- Secure participation in major campaigns, premium placements, and marketing support opportunities.
- Oversee the performance and customer experience of flagship e-commerce websites.
- Collaborate with CRM, Marketing, Merchandising, and UX teams to improve customer engagement, retention, and conversion.
- Plan and execute promotional campaigns, seasonal events, and marketplace sales activities.
- Manage pricing, promotions, vouchers, bundles, flash sales, and live commerce initiatives.
- Partner with Merchandising and Planning teams to optimize product assortment, stock availability, and inventory performance.
- Identify growth opportunities, top-performing products, and key categories.
- Work closely with Digital Marketing teams to optimize paid media, CRM, affiliate marketing, and
marketplace advertising.
- Monitor business and marketing performance, providing data-driven insights and recommendations.
- Prepare regular business reviews and performance reports for management and regional stakeholders.
- Collaborate with cross-functional teams including Marketing, Merchandising, Supply Chain, Customer
Service, Finance, and external partners to drive business results and operational excellence.
Yêu cầu
- Bachelor's Degree in Business, Marketing, Commerce, Digital Marketing, or related field.
- 3–5 years of e-commerce, marketplace, digital trading, or key account management experience.
- Experience managing Shopee, Lazada, Zalora, TikTok Shop, or similar platforms.
- Experience handling premium fashion, lifestyle, sportswear, or luxury brands preferred.
- Experience managing end-to-end digital P&L.
Technical Skills
- Advanced Excel
- Power BI / Tableau
- Google Analytics 4
- Marketplace Seller Centers
- Shopify / SFCC preferred
- Digital Marketing Analytics
Competencies
- Commercial Excellence – Strong business acumen, P&L management, negotiation skills.
- Analytical Thinking – Data-driven decision-making, financial analysis, forecasting.
- Leadership & Influence – Stakeholder management, project leadership, cross-functional collaboration.
- Execution Excellence – Strong planning capability, detail-oriented, ability to perform under pressure during peak campaigns.
Quyền lợi
- Chăm sóc sức khoẻ: 100% SHUI contribution and Private Health Insurance
- Nghỉ phép có lương: 14 Annual Leave and 5 full-paid Sick Leave
- Đào tạo: Training provided
- Máy tính xách tay: Laptop provided
- Phiếu giảm giá: Privileged Employee Discount under worldwide MAP Brands
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