Ecommerce Specialist

Mô tả công việc

Duration: Full-time

Working hour: Mon to Fri, 8:30 – 17:30 (+ Sat bi-weekly)

We are looking for an E-commerce Specialist to build and develop our e-commerce business. This role will take ownership of the e-commerce channel from initial setup to daily operations and growth — including store development, product listing, promotions, marketplace digital marketing, customer journey optimization, and performance analysis.

The ideal candidate is a hands-on builder who can turn a blank e-commerce store into a structured, customer-friendly and revenue-generating sales channel.

Key Responsibilities

• 1. Develop and set up the e-commerce store across relevant platforms such as Shopee, Lazada, TikTok Shop, website, or other suitable channels.
• 2. Develop the e-commerce sales strategy and monthly/quarterly growth plans.
• 3. Work with internal team (digital marketing and video editor) to drive Traffic to e-com store
• 4. Store & Customer Experience Optimization (product page improvement, Analyze customer behavior, Improve store conversion, Monitor customer reviews, questions and feedback)
• 5. Monitor key e-commerce KPIs including revenue, traffic, conversion rate, average order value, advertising performance and product performance.
• 6. Coordinate with warehouse, logistics, customer service and finance teams to ensure smooth order fulfillment.
• 7. Other task assigned by direct manager

Yêu cầu

During the first 6 months, the E-commerce Specialist is expected to

• Build and launch the company’s e-commerce store from zero.
• Establish the basic e-commerce operating process and store management system.
• Build a complete and well-structured product catalog.
• Develop the initial customer acquisition and conversion strategy.
• Launch and optimize the first e-commerce campaigns.
• Establish a regular e-commerce performance reporting system.
• Develop a sustainable roadmap for e-commerce revenue growth.

Requirements

• Graduated from university or college with a "Good" ranking or higher.
• More than 2 years’ experience in e-commerce, marketplace management or a related role.
• Experience operating platforms such as Shopee, Lazada, TikTok Shop, or similar platforms.
• Demonstrated ability to independently set up and manage an e-commerce store.
• Strong understanding of e-commerce fundamentals: traffic, conversion, merchandising, promotion and customer journey.
• Understanding digital advertising and performance optimization.
• Strong analytical and problem-solving skills.
• Good communication and cross-functional collaboration skills.
• Comfortable working in a build-from-scratch environment with a high degree of ownership.

Preferred Qualifications

• Experience in B2B, industrial products, technical products or high-consideration products.
• Experience with e-commerce SEO, marketplace advertising and analytics tools.
• Basic knowledge of website management, Google Analytics/GA4 and performance marketing.
• Strong commercial mindset and understanding of the relationship between marketing activities and revenue.

Compensation & Benefits

• Salary range: 18-20mil
• Probation: 2 months (85% salary)
• Performance Bonus: Quarterly/annual bonuses and ad-hoc incentives based on individual performance.
• Annual Salary Review.

Training & Career Development

• Comprehensive training on products and technical solutions provided by international manufacturers, with opportunities to gain exposure to advanced measurement technologies.
• Work with and receive training from leading global brands in the measurement industry, with opportunities to attend specialized training programs both locally and overseas.
• Support for obtaining relevant professional certifications.
• Clear career development opportunities toward Senior Sales Engineer, Product Specialist, or Sales Manager positions.

Benefits

• Full Social Insurance coverage in accordance with Vietnamese regulations.
• Bao Viet Health Insurance.
• Company-provided laptop, mobile phone, and SIM card.
• Business travel expenses and company transportation for customer visits.
• Annual company trips, birthday celebrations, and team-building activities.

Quyền lợi

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